Cookie policy

Your choice

Essential cookies keep StudioStack working. Optional analytics and advertising measurement each start only when you accept that category. Continuing to browse does not count as consent. You can accept, reject or choose categories, and change your choice using Cookie settings at any time. Rejecting optional cookies does not prevent you from using StudioStack.

Essential storage

Authentication and security cookies support sign-in, two-factor authentication and protected client access. Session duration depends on your sign-in settings. The studiostack_consent cookie remembers your cookie choice for up to 180 days across our marketing website and photographer dashboard. Browser storage also keeps preferences you request, such as your display settings.

Optional analytics

With analytics consent, Google Analytics 4 measures visits to our public marketing pages, trial starts and the first paid StudioStack subscription. Our server associates these events with your existing Google Analytics browser identifier and sends the event time, an opaque event reference and, for a paid subscription, the amount and currency. Google Tag Manager manages the approved Google tags. PostHog, using its EU service, measures the journey from visiting our website to creating and using a studio workspace and subscribing. Subscription payment events include the amount paid, currency, payment time and opaque subscription and invoice references, including renewals, to measure customer revenue.

We send a limited set of events, opaque account and workspace identifiers and approved campaign labels. We do not send client names, client emails, photographs, document contents or private portal links. Session recording and automatic form capture are disabled. These analytics are not installed on client portals, public quotes, briefs, contracts or client payment pages.

The ss_analytics_id and ph_* cookies support PostHog identity and consented journeys for up to 180 days. Google Analytics uses _ga and _ga_* identifiers, configured for up to 180 days. Browser session storage limits repeated activity events. Our server keeps a limited delivery queue for up to 180 days and checks account consent before sending queued events.

Advertising

With separate advertising consent, Google Ads measures ad visits and completed first trial workspaces, including email and Google signups. Google receives click identifiers, an opaque conversion reference and standard network information such as IP address and browser information. We do not send signup form fields, client content or private portal links. The tag runs only on approved public marketing pages and the trial onboarding page. Automatic form capture is disabled. Google Ads first-party _gcl_* cookies associate ad clicks with conversions, normally for up to 90 days. Google may also use its own advertising cookies under your Google settings. When you also accept analytics, we can import the first paid subscription from Google Analytics into Google Ads to measure which ads led to paying customers. For Google Ads, we do not enable personalised advertising, remarketing audiences or enhanced conversions. Declining advertising prevents the tag from loading; analytics consent alone does not enable it.

With advertising consent, Meta Pixel and the Conversions API measure public marketing visits, trial starts and the first paid StudioStack subscription. Meta can use these signals for advertising attribution, campaign optimisation, remarketing and audience creation. The pixel runs only on approved marketing and onboarding pages, never client portals or galleries. Meta receives browser/network information and advertising identifiers (_fbp and _fbc, normally lasting up to 90 days). Our server can send an opaque conversion ID, event time, subscription amount/currency and those identifiers with browser information. We do not send form fields, email addresses, client data or gallery content, and automatic event detection and advanced matching are disabled. We check advertising consent again before sending queued conversions; our consent record and conversion queue are retained for up to 180 days. Meta processes received data under its own policies.

Changing your mind

Open Cookie settings and select Reject optional, or change individual categories. We stop new optional measurement and remove the relevant first-party identifiers we can access. Withdrawal does not delete information already sent to providers. You can also remove cookies in your browser; blocking essential cookies may prevent sign-in. To ask about previously collected data, contact hello@studiostack.co.uk.

Providers and further information

Hosting, security and payment providers may use storage needed to provide their requested services. These are separate from our optional marketing analytics. See our Privacy policy, Google privacy policy and PostHog privacy policy, and Meta privacy policy for more information.